Introduction

Our company respects and protects the personal privacy of all users of our services. To provide you with more accurate and personalized services, we will use and disclose your personal information in accordance with the provisions of this Privacy Policy. We will not disclose this information to external parties or provide it to third parties. By agreeing to our Terms of Service, you are deemed to have consented to the entire content of this Privacy Policy.

If you do not wish for us to collect, store, use, or share your information as described in this policy, you should not use our services.

Registration Information

When you use our services, you may directly provide us with your contact information, typically your name and email address. If you use Facebook Login, we will collect information visible through your Facebook account, such as:

Your first and last name,

Facebook ID,

Profile picture/URL, and

Facebook friends list.

As part of the social features of our service, your account may be used to publicly identify you, including in user-to-user interactions, chat or messaging features, public leaderboards, head-to-head competitions, and similar functionalities. Your username will be publicly displayed to other users, but only information deemed public or specified as public in your profile settings will be accessible.

We may also provide you with the option to import contacts or manually enter email addresses to help you find and invite your contacts to join our service. We will store these contacts to facilitate connections between you and your contacts through our services.

Technical and Usage Information

When you access our services, we may collect:

Certain technical information about your mobile device or computer system, including IP address, mobile device ID (IDFA, Google Advertising ID, or other identifiers), and operating system version.

Usage statistics about your interactions with the service.

In some services, we will create and assign a unique identifier to your device, similar to an account ID. We may collect the name associated with your device, device type, phone number, country, and any other information you choose to provide, such as a username, character name, or email address. We may also access your contacts to enable you to invite friends to join our service. This information is typically collected using third-party mobile device software development kits (SDKs).

We may occasionally send you push notifications through our service to inform you of game updates, high scores, and other service-related notifications. You can opt out of these communications at any time by adjusting your device settings.

Payment Information

When you purchase any goods or services through our service (including virtual currency or virtual goods), we collect transaction history information, such as the items purchased, price, and date. In-app purchase transactions are processed by third-party payment processors. These processors will collect your name, phone number, email address, mailing address, billing address, and full credit card information to facilitate payment. Our payment service providers may retain this information to allow you to make future purchases without re-entering your details. Note that third-party payment processors do not share your financial information, such as credit card numbers, with us. Please be aware that purchases from third parties may also be subject to their own policies.

Information Collected for Customer Support

When you contact our customer support team, we will collect and store the contact information you provide (typically your name and email address), details about your gameplay or activities on the service, and your username or ID number. We will also store the communication and any information contained within it.

How We Use Your Information

Our primary goals in using your information are to create your account, provide services to you, troubleshoot issues, improve and optimize our services, communicate with you, conduct research, and generate internal reports. We use the information collected through our services for the purposes described in this policy or as disclosed to you in connection with our services. For example, we may use your information to:

Create accounts and allow users to access our services.

Operate and improve our services.

Understand your preferences to enhance your experience and enjoyment of our services.

Respond to your comments and questions and provide customer support.

Deliver the products and services you request.

Provide you with advertisements, marketing, and promotional materials.

Send you relevant information, including confirmations, technical notices, updates, security alerts, and support or administrative messages.

Communicate with you about promotions, contests, rewards, upcoming events, and other news about products and services offered by us or our selected partners.

Organize and manage contests we promote.

Enable you to communicate with other users.

Link or combine your information with data obtained from third parties to better understand your preferences and provide improved services.

How We Disclose Your Information to Third Parties

We may share the information we collect or obtain with third parties for the following purposes:

Collaborating with service providers who perform services or enhance our offerings, including hosting, payment processing, customer support, and marketing assistance.

Sharing with our affiliates.

For analysis and research purposes, including Google Analytics. These service providers may use cookies to collect information about your online activities on our and other sites for non-advertising purposes. To learn more about how Google Analytics collects and processes data, and the options Google provides to control these activities, visit http://www.google.com/intl/en/policies/privacy/partners/.

Sharing aggregated or anonymized information about you with advertisers, publishers, business partners, sponsors, and other third parties.

Disclosing information when we believe in good faith that it is necessary to respond to lawful requests from public authorities, including for law enforcement or legal process purposes.

Complying with applicable laws or regulations.

When we reasonably suspect that our services are being used for criminal activities, including reporting such activities or sharing information with other companies and organizations for fraud protection, credit risk reduction, and other security measures.

Protecting our or a third partyâ€™s legal rights, investigating fraud, or defending against legal claims.

As part of a business transfer, such as a merger, acquisition, or bankruptcy.

Advertising

If we display advertisements in our services, we may allow our affiliates and advertising network partners to collect information about your mobile device to deliver targeted ads to you. Such mobile device data includes:

Device manufacturer, model, and operating system.

Device attributes related to screen size, orientation, volume, and battery.

Carrier.

Operating system.

Names and attributes of mobile applications with which the consumer interacts.

Country, time zone, and locale settings (country and preferred language).

Network connection type and speed.

IP address.

Internet browser user agent used to access the service.

Advertising IDs (IDFA for iOS devices and GAID for Android devices).

You can also limit third-party data collection using your mobile device settings. Note that opting out will not prevent ads from appearing in your browser or app but may make them less relevant to your interests. Additionally, if you use a different browser, clear cookies, or switch devices, you may need to update your opt-out preferences.

Unless you consent or as described herein, we will not share your personal information. When sharing your information with third-party service providers and business partners, we ensure appropriate agreements are in place to protect your information as required by applicable data protection laws.

Security Measures

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration by third parties. While we strive to store the information collected through our services in a secure environment not accessible to the public, we cannot guarantee absolute security during transmission or storage on our systems. Additionally, while we work to maintain the integrity and security of our networks and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally accessing this information. We do not warrant or represent that your information will be protected against loss, misuse, or alteration by third parties. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to provide you with our services, unless we are required by law to delete it or you request its deletion. We will also retain and use your personal data as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

Withdrawing Your Consent

If you wish to withdraw your consent to the processing of your personal data, please contact us. Exercising this right does not affect the lawfulness of processing based on consent before its withdrawal.

Deleting or Restricting Access to Your Information

You may request the deletion of or restriction of access to your personal data. If your personal data is currently being used to provide services or for other legitimate purposes, we may defer or deny your request, in which case we will notify you of the reason.

Right to Complain

If you believe our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the relevant data protection authority. You may do so in the EU member state of your habitual residence, place of work, or the alleged infringement.

If you have questions about how we process your personal data, please contact us at service@mesopotamiasia.com. We will investigate your request and make every effort to resolve any concerns you may have.

Legal Basis for Processing

In some cases, we process your personal data when necessary to fulfill a contract to which you are a party, such as providing you with services. We may also process your personal data to respond to your inquiries about our products and services.

In other cases, we process your personal data as required by law. Where necessary, we may also process your personal data to protect your interests or the interests of third parties.

Additionally, we process your personal data to prevent fraud, improve our networks and services, and market our services to advertisers and publishers, provided such processing does not override your data protection rights.

Where no other legal basis for processing exists, we will generally ensure we have your consent. You have the right to withdraw consent to the processing of personal data at any time.

For questions about data processing, contact our Data Protection Officer. Refer to the "Contact Us" section below for details.

Right to Know and Delete

For any of the personal information listed above, you may request to know what personal information we have collected, disclosed, used, or sold, and request its deletion at any time.

To exercise your right to know or delete, submit a request by:

Emailing service@mesopotamiasia.com with the subject line "Request to Delete Personal Information." Before processing your request, we will need to verify your identity. Typically, we will ask for sufficient information to match the details we maintain in our systems. In some cases, we may deny your request, particularly if we cannot verify your identity.

Upon verification, we will delete (and instruct our service providers to delete) your personal information from our records, unless retaining it is necessary to complete a transaction with you, detect security incidents or fraud, correct errors, exercise free speech or other legal rights, comply with legal obligations, or for other internal and lawful purposes.

You may contact us at adrain@eastersealsvalley.us.